At Amplify we primarily provide support through electronic means either through our online help desk, online chat, or email correspondence. If additional verification or information is ever needed there may arise the need to have a discussion over the phone.
There are a few important things to note if this ever happens:
- We will schedule a time to speak with you using electronic forms of communication ahead of time
- An Amplify representative will never ask you for your password or your 2FA code
- To verify you the Amplify representative may ask you questions regarding your account but will NEVER ask for your password or 2FA code.